Banking

Smart Spaces Solutions
(Click here for details)

Digital Workflow Solutions
(Click here for details)

Banking Solutions

Among our transformative strategies, the concept of digital branches serves as a dynamic approach, harnessing the latest technologies and solutions to streamline customer interactions, boost engagement, and create an ideal environment where our clients can thrive.

We Offer 100% Efficient Digitalization for all Branches

Key Solutions

Appointment
Scheduling Systems

State-of-the-art solutions for seamless and efficient handling of appointments, bookings, and reservations, ensuring proper management of resources, space, and time.

Queuing Solutions

Streamline customer flow and minimise wait times with efficient queuing systems.

Omni-Channel Marketing

A multi-channel approach to reach and engage customers across various platforms, while collecting feedback from multiple sources to improve offerings.

Hygiene &
Temperature Control

Advanced hygiene and temperature control systems to regulate and purify the atmosphere.

Interactive
Digital Signage

Dynamic digital displays to inform, promote, and offer engaging experiences to visitors.

Self Service Machines

Provide customers with advanced and user-friendly self-service options for various transactions and inquiries.

Live Monitoring
& Alerts

Real-time tracking and alerts to manage branch activities effectively.

Customer Identification

Implement secure and convenient methods for customer identification.

Digital Workflow Solutions

Full Managed Print Services

The financial and banking sector stands as a cornerstone in the Kingdom's endeavor to diversify its economy, recognized as the most dynamic in the region. Leveraging our extensive experience in finance and banking, DWS El-Ajou is adept at navigating the challenges within your organization, delivering cost-saving print solutions while fortifying the security of your data and documents. With an expanded coverage across the Kingdom, DWS ensures the high availability service requirements crucial for the banking sector.

Output Management & Other advance Services

Secure Printing & Compliance with SAMA regulations Asset Tagging & onboarding Services Devices Replacement Services

Total Fleet Management

Our Full Managed Print Services encompass a wide array of banking-relevant technologies, handling multiple brands and products under a single, advanced umbrella service. We streamline printing infrastructure, boosting efficiency and productivity for banks.
‍Print Hardware Portfolio:

Intelligent MFPs fully integrated with Document workflows
Centralized & Decentralized Card Printing & Issuance Systems
Teller Printers
MICR Printers
Line Printers
Centralized Reprographic Print Workflows

Multi-Purpose Kiosks Solutions

El-Ajou's DWS Interactive Kiosk solutions offer a seamless customer experience with versatile functionality. These intelligent terminals cater to various business needs, such as Smart Banking, Queue Management, Ordering & Self-Checkout, Customer Registration, loyalty Management, Way finding directories, Employee documents, and utilities payment, among others.

High-Definition Touch Screen
Card Reader
Barcode/QR code reader
Thermal Printer
Biometrics Reader

Facial Camera
Deposit box
Pin pad
Anti-peeping screen

Human Sensor
Microphone and Speaker
Windows/Android OS
Integration with Omni-
Channel Solutions

End to End Check Clearing Solution

Numerous banks are enhancing check clearing processes, and DWS El-Ajou provides a comprehensive Check Scanning & Sortation system tailored to a bank's specific workflows, covering all compensation phases from submission at the teller line to reaching the beneficiary account.

Check Scanners & Sortation Systems

Access Rights
Error Access Rights
Session Access Rights
Session Operation Type Access Rights
Branch Access Rights

Customer Communication Management Solution Creating effortless, omni-channel banking experiences

El-Ajou offers cutting-edge communication solutions for compliant and meaningful customer interactions across all business channels.

Our end-to-end CCM solution streamlines the entire communications lifecycle, from design to delivery, seamlessly integrating with diverse systems and legacy applications. This platform facilitates personalized, omni-channel customer communications, combining efficiency with flexibility.

Unlike other vendors in the CCM space fixated solely on omni-channel output, Emphasis prioritizes enriching the customer experience (CX) across a diverse range of channels.

Financial Services & Accessibility Solution

Enabling digital accessibility in the banking sector is essential for providing seamless services to all clients, regardless of their access capabilities. Prioritizing user experience is paramount in this endeavor.

DWS Accessibility Solution offers comprehensive automation and seamless integration into any banking environment. The platform includes software solutions and a range of tailored services to meet the document accessibility needs of the banking sector, ensuring efficient and inclusive service delivery.

End to End Managed Document Services &
Solutions Profile for the Banking Sector

DWS Digital to Physical Workflow

DWS enables Financial Services to conduct business faster with intelligent automation technologies including process mining. Intelligent document processing, Robotic Process Automation, Content Management to transform financial document data into actionable outcomes & key processes.